Transformation Pillar - Education

As in other areas of life, uncertainty and the unknown can be scary. When an organization undergoes change, there may be a significant amount of uncertainty. You can almost guarantee the people impact will be greater than leaders will anticipate. This leads to the next transformation pillar: education. Akin to communication's value in a transformation, education helps bring the sunlight to those shadows to reduce the unknowns and get a transformation started on the correct foot.